troubleshooting

Failure Alerts

Get notified by email whenever a delivery attempt fails, sent outside the configured transport.

Advanced Settings

Miscellaneous utility settings, locking configuration with PHP constants, and how credentials are encrypted.

Other SMTP

Send WordPress email through any standard SMTP server using a host address, port, and credentials.

Outlook / Microsoft 365

Authenticate via Microsoft OAuth and send through smtp.office365.com using XOAUTH2 - no Azure app registration needed.

Brevo

Brevo (formerly Sendinblue) is a transactional email API. NimblyMail talks to it over HTTPS - no SMTP ports involved.

ZeptoMail

Zoho's transactional email service, with regional API endpoints for data residency or latency reasons.

Email Tester

Send a real test email through your current mailer configuration and immediately see whether delivery succeeded or failed.

Common Issues and Solutions

The most common email delivery problems and how to resolve them, including SMTP, Gmail OAuth, SES, Resend and SendLayer errors.

Troubleshooting

This page covers the most common email delivery problems and how to resolve them. Emails Not Sending Work through these steps in order before digging into provider-specific errors. Confirm the mailer is configured at WP Admin > NimblyMail > Settings > Connection. An unconfigured mailer falls back to PHP Mail, which many hosts block. Send […]